Technical Support

Technical support

Technical Support – GMT and Berg & Co

We provide technical support for all GMT products. For technical support of Berg & Co. GmbH Spanntechnik products, write to service@berg-spanntechnik.de or call +49 5205 759-242 / +49 5205 759-243.

REPLACING EXISTING CHUCK/CYLINDER

Is your existing chuck/cylinder of GMT make? If yes, give us the serial number engraved on the chuck body face. Also, if it is of other make or if you are unable to give us the serial number, please provide us with complete spindle details along with the make and model of the machine. Contact us at esales@gmt.co.in

SERVICE / COMPLAINTS OF ANY GMT PRODUCT

Write, e-mail us the details (includes product name, model, size, serial number etc.) and nature of the problem along with your full address, contact details to :
Guindy Machine Tools Limited.
No. 214 (Old No. 196),
Velachery Tambaram Main Road,
Pallikkaranai, Chennai – 600 100.
E-Mail : esales@gmt.co.in
Our service department will get in touch with you and provide you with necessary support.

GMT RECOMMENDED LUBRICATING GREASE FOR CHUCKS
CLICK HERE TO DOWNLOAD LIST OF SUPPLIERS

SUPPORT FOR WORKHOLDING SPECIALS

SPECIAL APPLICATION CHUCKS – Provide us, preferably with a 3D Model of the component or send us the component and drawings (the drawings of the forged component along with operation and machine details). The drawing can be in .dwg, .pdf, .jpeg format.

RECONDITIONING GMT MAKE CHUCKS/CYLINDERS

RECONDITIONING – We also undertake reconditioning of GMT make chucks and rotating cylinders to actuate the chuck. You have to send the product to our works after consulting our Sales Department. Consequently, we will inspect and study the products and give you the details. Besides most standard products will usually be reconditioned within 7 working days after Order Acceptance.

CUSTOMER EDUCATION PROGRAMME (CEP) ON CHUCK MAINTENANCE

CEP – Make optimum use of your chucks! We conduct Customer Education Programme on chuck lubrication and maintenance for CNC operators and supervisors. Besides, this training will help you to extend the life of your chucks. This Proactive Preventive Maintenance training also helps to prevent unscheduled stoppages, thereby saving money and time.

To enroll in our free Customer Education Programme on chuck lubrication and maintenance write to us at esales@gmt.co.in with the following details:

  1. Details of your company with full address
  2. Number of CNC machines in your factory
  3. Existing chuck details like make, model etc.,
  4. Number of persons to be trained
  5. Also, the availability of hall and audiovisual equipment

Also, please note that venue has be arranged in your premises. Besides, the time and date to be arranged on mutual discussion.

Click here for a copy of GMT PHNC Instruction Manual.

Finally, please visit us at https://gmtmachinetools.blogspot.in – a new blog dedicated to all GMT customers…interact with our technical experts

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